Account Manager Role at Magnetic Creative:
Are you a results-driven professional with a passion for building strong client relationships and delivering exceptional marketing solutions? MAGNETIC is seeking an experienced Account Manager to join our dynamic team. In this role, you’ll act as the primary point of contact for our clients, ensuring their needs are met while fostering long-term partnerships. You’ll collaborate closely with our creative, strategy, and execution teams to drive projects from conception to completion, maintaining the highest level of quality and client satisfaction.
If you thrive in a fast-paced environment, have excellent communication skills, and are excited about making an impact in the marketing industry, we’d love to hear from you!
This role will report directly to Magnetic's Chief Client Officer, but collaborate closely with the Account Director, other account managers and key roles within the growth, strategy and studio teams.
Account Managers at Magnetic are expected to think beyond task execution and contribute strategically to client success and agency growth.
Core Responsibilities of the Account Manager:
The role involves leading daily account operations with strategic insight, acting as a trusted advisor, and ensuring both smooth account management and proactive team development.
- Manages accounts with a forward looking approach.
- Understands client business intricacies and maintains a strategic voice.
- Builds strong client relationships and leads interagency operations.
- Collaborates with internal teams and defines clear roles and responsibilities for all engaged departments.
- Manages budget and account finances.
- Ensures operations align with the agency’s processes and the client’s needs.
- Innovates and adapts processes when necessary.
Client Relationship Management:
- Build and maintain strong, long-lasting relationships with key clients by keeping timelines accurate, projects within budget, and establishing trust with your clients.
- Act as the main point of contact for clients, understanding their business objectives, and providing strategic guidance.
Strategic Account Planning:
- Develop and implement comprehensive account plans to achieve client goals and maximize revenue opportunities.
- Collaborate with clients to understand their marketing objectives and align agency services accordingly.
Campaign Execution:
- Oversee the successful implementation of client campaigns, ensuring they align with client objectives and our agency’s standards.
- Collaborate with cross-functional teams, including strategy, studio, dev, and growth to execute all client scopes.
Financial Management:
- Manage account budgets and financial performance, ensuring profitability and cost-effectiveness.
- Work alongside MAGNETIC’s Chief Client Officer to identify upsell and cross-sell opportunities to drive revenue growth with existing clients.
Market Analysis and Industry Insight:
- Stay up to speed with industry trends, market dynamics, and competitive landscapes within your clients' respective sectors/industries.
Qualifications & Skills:
- Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience in account management within an advertising agency, experience with consumer goods is a plus.
- Excellent leadership and team management skills.
- Strategic thinking and problem-solving ability, with a results-oriented mindset.
- Exceptional communication and interpersonal skills, with the ability to effectively interact with clients, team members, and senior leadership.
- Demonstrated assertiveness and confidence in client and internal team interactions.
- Financial acumen and experience managing budgets and revenue targets.
Compensation
A competitive salary, supplemented by a generous performance-based bonus structure, is on offer, depending on your level of experience.
Location
This role can be office based(Knysna) or remote. Preference will be given to remote candidates residing in the Cape Town, Somerset West, or Stellenbosch regions. The role would require remote workers to travel to the Knysna office on occasion.